AGENT RESOURCES
Customer service
- 3111 – Down payment and billing quick tips
- 3032 – Chargebacks and commissions quick tips
- 6834 – Dec printing options
- 9047 – Grinnell Mutual call tree ("Which option should I choose?")
- 9048 – Customer service FAQ
Manage My Account (MMA)
- 9032 – Manage My Account how-to
- 9034 – Two ways to save money (Manage My Account and EFT)
- 9039 – Manage My Account mobile (card-size)
Loss Control/Claims
- 1204 - Special Account Risk Review Program (SARRP)
- 9002-5 – Employment screening tips
- 9078 – Auto claims: Shop Connect + Easy Estimate info